Products

Frequently Asked Questions

Custom Orders

We specialize in custom embroidery on a wide range of apparel, including sweatshirts, hoodies, quarter-zips, and more. For group or personalized orders, please contact us directly via email at info@namiandco.ca — we’d be happy to bring your vision to life.

Shipping

We are pleased to offer complimentary delivery and pickup within Ottawa, Canada.

At this time, our shipping services are available exclusively within Canada. Please allow 2–5 days for order processing. As our products are made-to-order, we are unable to guarantee specific delivery dates.

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and with tags. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@namiandco.ca